ASRS,
AGV, Activ, WMS Maintenance Service Contracts
The technical team at Retrotech offers
a complete compliment of professional maintenance services.
Our highly trained team possess the skills and knowledge
to provide your organization with trouble free ASRS, AGV,
Activ, WMS material handling systems.
Warranty Service
and Replacement Parts
Retrotech
is the authorized service and warranty repair facility
for many of the world's leading material handling system
brands. Consult a Retrotech specialist to discuss our warranty
and maintenance service contract solutions.
Annual Service Contracts
Regardless of
the material handling system brand, Retrotech offers
annual service packages that provide different levels of
coverage
beyond
the initial year of ownership. Contact your
Retrotech representative.
 Contact
Retrotech for WMS Service Contracts
Product Support
 Retrotech provides
an exceptional level of pre- and post-sales support for
all products. Technical Application Specialists
demonstrate our instruments to customers early in the
decision-making process. They can help identify application
subtleties
and determine which automated liquid handling system
best fits the tasks to be performed. It is our job to ensure
your instrument selection is based on an informed understanding
of the device’s capabilities. In addition, to maintain
continuity after a sale, it is the Technical Specialists
who install the equipment and administer training.
In
order to assist our customers in keeping their equipment
operating economically and at peak performance, we
offer preventive maintenance contracts. Choose
Retrotech PM service for on-site support or service for advance hardware
replacement. Our maintenance service plans include help
with technical queries, software
upgrades, and web-based support tools. Software Upgrades Service is a standalone
service that provides access to incremental software functionality provided
by new software releases (limitations apply). Network Installation Service
offers expertise for smooth equipment deployment.
|
